Citrix Receiver Cleanup Utility. Jul 2, 2013 - This article is intended for That administrators. If you are an end-user, please contact this support desk which can run the entire Receiver Cleanup Utility. Note: This list includes only public Citrix Receiver for Windows releases (formerly known as the Presentation Server ClientPlug-in), therefore, private and Original Equipment Manufacturer (OEM) Client Plugins are not listed. Also XenDesktop clients are not listed. Mar 03, 2020 Citrix Workspace app 2002 for Mac Release Date: Mar 3, 2020. Compatible with: Mac OS 10.13, 10.14, 10.15. Download Citrix Workspace app for Mac Download Citrix. Citrix Receiver. Important: Citrix Receiver has reached End of Life. For more information, refer to Important lifecycle milestone for Citrix Receiver in this article. Users that are still accessing Workspace with Citrix Receiver see the “purple” user interface shown below. Hi Experts, I am seeing a strange behaviour when launching the published applications where mouse click is not working. I am using CItrix xenapp 7.15 with receiver version as 4.11.0.17061.I can move over the mouse curosr but unable to click on OK as below.
I decided to do this because I needed to and CTX121917 is out of date. I downloaded the clients from either Citrix.com or xenappblog.com, got the GUIDs out of the registry and the install dates and builds from either CTX112613 or from the individual download page of the client on Citrix.com.
For Citrix Receiver use the .exe /uninstall as Receiver installs multiple components (HDX, USB, SSON etc) all with their own uninstall string, using /uninstall will remove all components.
Version Build GUID Release Date
6.30 1050 {DAA13EB6-C53F-4038-9880-C310500B49E9} Sep 2002
6.31 1051 {3049E69E-74F2-48C0-B9A1-9CD8125588E9} Oct 2002
7.00 17534 {956F3E9A-3AED-40F8-8522-5F6A524CFC3E} Jun 2003
7.01 20497 Confirm in registry Jun 2003
7.10 21825 {8F5F8B07-50AC-401F-A441-A37740851A5C} Oct 2003
8.00 24737 {2C42ED1E-6315-4E63-89E6-057EA114EBB8} Apr 2004
8.10 29670 {76E4A642-BC3E-438A-8450-0C15A36B5B18l} Oct 2004
9.00 32649 {4E21223F-8D6C-446E-9CD3-587D206A8400} Apr 2005
9.10 36280 {E92B7A19-5FD5-4AEE-9FEF-7AD5DD3A675E} Oct 2005
9.15 39151 {DF1D5FEC-D67C-43C8-9230-41F5DF350196} Dec 2005
9.20 44376 {D989BCC0-757C-4FB6-893C-512DF4382656} May 2006
9.23 50211 {7A1FB67F-A340-472A-97C3-A6AFFE078AAE} Nov 2006
10.000 52110 {B2AE44CB-2AAB-4C08-A54B-D264BD604DA8} Mar 2007
10.100 55836 {E89956F9-5B89-470E-818D-BD46102D0A01} Jun 2007
10.150 58643 {42ACCB45-3363-47E0-94E9-F0074CC8BC56} Nov 2007
10.200 02650 {2624B680-02BC-4CBC-839C-DA20DF6EF6EC} Mar 2008
11.000* 5323 {331741EC-DD63-4DA8-957E-D0C70412EF54} Jun 2008
11.000 5357 {388C130B-0079-46B4-A0D5-DC2DD7A89A7B} Sep 2008
11.2 31560
Web
C:ProgramDataCitrixCitrix online plug-in – webTrolleyExpress.exe /uninstall /cleanupFull
Full
C:ProgramDataCitrixCitrix online plug-inTrolleyExpress.exe /uninstall /cleanup
Sep 2009
11.2 38
Web
C:ProgramDataCitrixCitrix online plug-in – webTrolleyExpress.exe /uninstall /cleanupFull
Full
C:ProgramDataCitrixCitrix online plug-inTrolleyExpress.exe /uninstall /cleanup
12.0 6410
Web
C:ProgramDataCitrixCitrix online plug-in – webTrolleyExpress.exe /uninstall /cleanupFull
Full
C:ProgramDataCitrixCitrix online plug-inTrolleyExpress.exe /uninstall /cleanup
Mar 2010
12.0.3 6
Web
C:ProgramDataCitrixCitrix online plug-in – webTrolleyExpress.exe /uninstall /cleanupFull
Full
C:ProgramDataCitrixCitrix online plug-inTrolleyExpress.exe /uninstall /cleanup
May 2010
12.1 30
Web
C:ProgramDataCitrixCitrix online plug-in – webTrolleyExpress.exe /uninstall /cleanupFull
Full
C:ProgramDataCitrixCitrix online plug-inTrolleyExpress.exe /uninstall /cleanup
Nov 2010
12.1 44
Web
C:ProgramDataCitrixCitrix online plug-in – webTrolleyExpress.exe /uninstall /cleanupFull
Full
C:ProgramDataCitrixCitrix online plug-inTrolleyExpress.exe /uninstall /cleanup
June 2011
12.3 8
Web
C:ProgramDataCitrixCitrix online plug-in – webTrolleyExpress.exe /uninstall /cleanupFull
Full
C:ProgramDataCitrixCitrix online plug-inTrolleyExpress.exe /uninstall /cleanup
April 2012
Receiver 3.1 89 CitrixReceiverEnterprise.exe /uninstall Dec 2011
Receiver 3.2 22 CitrixReceiverEnterprise.exe /uninstall June 2012
Receiver 3.3 55 CitrixReceiverEnterprise.exe /uninstall July 2012
Receiver 3.4 25 CitrixReceiverEnterprise.exe /uninstall December 2012
| Note: You can hide all or part of the Advanced Preferences sheet available from the Citrix Workspace app icon in the notification area. For more information, see Hiding the Advanced Preferences sheet. |
- Right-click Citrix Receiver for Windows from the notification area.
- Select Advanced Preferences and click DPI settings. The DPI settings dialog appears.
- Change the settings as required. By default, the option Let the operating system scale the resolution is selected.
- Click Save.
- Restart the Citrix Receiver for Windows session for the changes to take effect.
Use cases
There are three possible settings for DPI Scaling in the receiver, Scaled, Unscaled and Operating system Scaling. The use cases for the different settings are as follows:Use case: Operating System Scaling (also known as DPI scaling)
OS scaling is the default and is identical in behavior to previous receiver versions. This corresponds to the UI setting “Let the operating system scale the resolution”, or the High DPI policy set to disabled. This lets Windows handle all DPI scaling. The resolution on the VDA will be scaled and based on the DPI, resulting in a smaller resolution than the client device. This works well for single monitor sessions, and is efficient when connecting to XenApp 6.5 hosts, or supported XenApp/XenDesktop VDAs configured for Legacy Graphics.
This method does not support Mixed DPI; all monitors must have the same DPI or the session will not work. Scaling can cause blurriness in the images, particularly in the case of text. This setting is recommended for users on Windows 7 endpoints if DPI matching is not possible, or those connecting to Legacy VDAs. It can also be used on Windows 10 if there is no Mixed DPI.
Enhancements to the Operating System scaling since Receiver for Windows 4.10Citrix Workspace app (CWA) for Windows version 1808
CWA for Windows version 1808 provides improvements in graphics quality for sessions using legacy graphics mode (GDI graphics mode), when DPI Scaling is enabled on the client.
Note: The Legacy graphics mode HDX policy can be used for any currently supported Server OS VDA version that supports Windows Server 2008 R2.
The feature enhancement leverages DirectX 11-based scaling on the client where CWA for Windows version 1808 is installed. Because of this, this feature enhancement is not available for Windows 7 client endpoints; as Windows 7 does not support DirectX 11.
Graphics quality improvements will also be seen in double-hop scenarios. Refer to the list below for use cases that support this feature enhancement:
Single-hop
Client endpoint OS: Supported versions of Windows 10 with CWA for Windows installed and DPI Scaling enabled.
VDA OS: Windows Server 2008 R2.
Double-hop
Client endpoint OS: Supported versions of Windows 10 with CWA for Windows installed and DPI Scaling enabled.1st hop VDA OS: Citrix support versions of Windows 10 with CWA for Windows installed and DPI Scaling enabled.
2nd hop VDA OS: Windows Server 2008 R2.
Notes:
Citrix Receiver 2002 For Windows
DPI scaling functionality is supported with HDX Windows media redirection, Flash redirection and Browser content redirection features with XenApp and XenDesktop 7.16 (and higher versions).
Use case: Scaled (also known as client scaling)
The Scaled setting will scale the resolution on the VDA similarly to OS Scaling, however this setting will support mixed DPI scenarios. This corresponds to the UI setting “Yes”, or the High DPI policy set to enabled and the option for “Scale the session for high resolution” set to “Yes”. This setting works well for mixed DPI scenarios when connecting to supported XenApp & XenDesktop and Citrix Virtual Apps & Desktops VDAs. This is the only way to scale Seamless sessions with mixed DPI.Considerations when using Scaled configuration:
- Scaling can cause blurriness in the images, particularly in the case of text.
- There can be poor performance when connecting to Legacy VDAs (XenApp 6.5, or supported VDAs configured for Legacy Graphics).
- Local App Access, RTOP, and other plugins that use the window positioning API do not work with Scaling.
- Seamless apps will “jump” between monitors in this mode to maintain correct scaling, this is by design.
This setting is recommended for users on Windows 10 endpoints connecting to currently supported VDAs. It supports mixed DPI without any additional impact on server resources.
Use case: Unscaled (includes DPI matching feature)
This corresponds to the UI setting “No”, or the High DPI policy set to enabled and the option for “Scale the session for high resolution” set to “No”.
This setting should not cause any blurriness due to scaling because the full-unscaled resolution of all monitors is sent to the session.
Enabling the unscaled setting will create sessions with higher resolution (as compared to scaled sessions), which can impact server performance and scalability, as well as increased bandwidth usage over the HDX connection. For this reason, customers will need to decide whether configuring for unscaled or scaled is more suited to their needs.
This setting is recommended for desktop sessions requiring the best image quality, where the additional server resource usage is acceptable.
Unscaled with DPI matching
The desktop session will launch with a DPI value that matches the DPI value of the endpoint monitor on which the session displays. This will result in text, icon and other object sizes in the desktop session matching that of the endpoint’s monitor.
It is also possible for users to change the endpoint monitor’s DPI value mid-session, which will correspondingly change the desktop session’s DPI value to match. Doing so will also change the desktop session’s display resolution.
Citrix Receiver 4.2.0.10
Requirements:- Endpoint: Windows 7 or Windows 10 with minimum Citrix Workspace app for Windows 1811 installed.
- VDA: Windows 10 with minimum VDA version 1811 installed.
Citrix Workspace 2002 For Windows 10
Limitations:- The DPI matching feature is only supported for desktop sessions; seamless sessions are not supported.
Unscaled without DPI matching
When DPI matching is not possible, the unscaled setting will still mean the full resolution is sent but without DPI matching. This can result in small text and icons in apps and desktop sessions.
The DPI can still be set within the VDA after session launch, resulting in the desired text and icon sizes, though this is not possible on RDS desktops, or seamless applications.
Requirements:
- Endpoint: Windows 7 or Windows 10 with minimum Receiver for Windows 4.10 installed (4.11 recommended to resolve some display issues).
- VDA: Currently supported VDA versions on supported Windows Server OS and Desktop OS versions.
Citrix Receiver Version 2002
Limitations:- Even with one of the High DPI settings enabled, a slight blur has been observed in the desktop viewer UI.
- In a session, when you change the DPI settings and relaunch it, the size of the session window might not be appropriate. As a workaround, resize the session window.
Cached
Additional Resources